1. Who We Are

Harzotech Nig Ltd (“Harzotech”, “we”, “our”, or “us”) is a technology and digital solutions company registered in Nigeria, with offices at The Waterside, 5 Admiralty Road off Admiralty Way, Lekki, Lagos, Nigeria. We build websites, custom software, AI automation systems, and digital marketing solutions for businesses.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit harzotech.com or engage with our services. Please read it carefully. If you disagree with any part of this policy, please discontinue use of our website.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

Fill in a contact, inquiry, or project wizard form
Request a free website audit
Apply for a job or partnership
Communicate with us via WhatsApp, email, or phone

This may include your full name, email address, phone number, company name, website URL, and a description of your project or enquiry.

2.2 Information Collected Automatically

When you visit our website, certain data is collected automatically via cookies and third-party analytics tools, including:

IP address and approximate geographic location
Browser type and version, device type, operating system
Pages visited, time spent, and navigation paths
Referring website or search query that brought you to us
Interactions with buttons, forms, and page elements

2.3 Information from Third-Party Tools

We use the following third-party services on our website. Each service has its own privacy policy and may independently collect data:

Google Analytics 4 (GA4) — Website traffic and behaviour analytics
Google Tag Manager (GTM) — Tag and script management
Meta (Facebook) Pixel — Advertising measurement and retargeting
WhatsApp Business (Meta) — Customer communication
Google Sheets (via Apps Script) — Internal lead management

3. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and deliver requested services
Send you a project proposal, quote, or audit report
Manage and qualify incoming leads internally
Send service updates, invoices, or project communications (no spam)
Improve our website, content, and service offerings
Measure the effectiveness of our marketing campaigns
Show you relevant advertisements on Facebook/Instagram if you have visited our website (retargeting)
Comply with applicable Nigerian law and regulations

We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

4. Legal Basis for Processing

We process your personal data on the following bases:

Consent — when you voluntarily submit a form or contact us
Legitimate interests — to improve our services and marketing effectiveness, provided this does not override your rights
Contractual necessity — to deliver services you have engaged us for
Legal obligation — where required by Nigerian law

5. Cookies

Our website uses cookies — small text files stored on your device — to enable website functionality and analytics. Cookies we use include:

Essential cookies — required for the website to function (e.g. session management)
Analytics cookies — placed by Google Analytics to understand how visitors use the site
Advertising cookies — placed by Meta Pixel to support ad measurement and retargeting

You can disable or delete cookies through your browser settings at any time. Note that disabling cookies may affect how parts of the website behave.

6. Data Sharing and Disclosure

We may share your information only in the following circumstances:

Service providers — trusted third-party tools (Google, Meta) used to operate our website and business. These providers are bound by their own privacy terms.
Legal requirements — if required by law, court order, or government authority in Nigeria.
Business transfer — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, with notice provided.

We do not share your personal data with any other third parties beyond what is stated above.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specifically:

Lead and enquiry records are kept for up to 24 months from last contact
Client project records are retained for 5 years for accounting and contractual purposes
Analytics data is governed by the respective tool’s retention settings (GA4 default: 14 months)

You may request deletion of your data at any time — see Section 9.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include HTTPS encryption on all web traffic, access controls on internal data stores, and restricted access to lead records.

However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access — request a copy of the personal data we hold about you
Correction — request correction of inaccurate or incomplete data
Deletion — request that we delete your personal data
Objection — object to processing based on legitimate interests
Opt-out of retargeting — manage your ad preferences via Facebook Ad Preferences or Google Ad Settings

To exercise any of these rights, contact us at info@harzotech.com. We will respond within 30 days.

10. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal data to us, please contact us immediately and we will delete it.

11. Links to Other Websites

Our website may contain links to external websites including our SaaS products (Restovax, StayQuora, CliqPOS, FactoryPulse) and third-party resources. This Privacy Policy applies only to harzotech.com. We are not responsible for the privacy practices of any external site and encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Email: info@harzotech.com
Phone / WhatsApp: +234 70 6971 6822
Address: The Waterside, 5 Admiralty Road off Admiralty Way, Lekki, Lagos, Nigeria

Privacy Policy