Your Business on WhatsApp, 24/7 — Without Staff
Nigerian businesses receive hundreds of WhatsApp messages daily. Most go unanswered overnight. Every late response is a lost customer. Harzotech builds AI-powered WhatsApp systems that respond instantly, qualify leads, book appointments, and collect payments — automatically.
At a Glance
Harzotech builds AI-powered WhatsApp automation systems for businesses across Nigeria and Africa — using the official WhatsApp Business API to automate appointment booking, lead qualification, FAQ responses, payment collection, and CRM integration.
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- Respond to every WhatsApp enquiry instantly — 24 hours a day, 7 days a week
- Qualify and route leads automatically before your sales team sees them
- Book, confirm, and remind appointments without staff involvement
- Collect payments and orders directly inside WhatsApp
24/7
Response coverage
< 3s
Average response time
60–80%
Message volume automated
0
Missed enquiries overnight
What We Build
WhatsApp automation systems for every business type
From a dental clinic to a corporate consulting firm — if your customers message you on WhatsApp, we automate it.
Appointment Booking
Let customers self-book appointments via WhatsApp. Automatic confirmation, reminders, and rescheduling — zero staff time per booking.
Lead Qualification
Ask structured questions, score leads automatically, and route qualified prospects to your sales team with a full brief — before any human call.
FAQ & Customer Support
Answer the 20 questions your team answers 50 times a day — product info, pricing, availability, directions — instantly, at any hour.
Order & Payment Collection
Accept orders, generate payment links (Paystack/Flutterwave), confirm receipt, and update order status — all inside WhatsApp.
Reminders & Follow-Ups
Automated appointment reminders, payment due notices, delivery updates, and re-engagement sequences to inactive customers.
CRM & Tool Integration
Every WhatsApp conversation synced to your CRM, Google Sheets, or custom database — with deal pipelines, contact records, and task assignments created automatically.
Human Escalation
When a conversation needs a human, the bot flags it and alerts your team with full context — so the agent never starts from scratch.
AI-Powered Responses
For complex, open-ended enquiries, our systems use OpenAI to generate contextually accurate, brand-consistent responses automatically.
Interested in WhatsApp Automation?
Free 30-minute strategy call · No lock-in commitment
How It Works
Our WhatsApp automation delivery process
Workflow Mapping
We map every message type your business receives, the ideal response for each, and the actions that should follow — appointment, lead log, payment, escalation.
Bot Design & Build
We build the conversation flows, connect the WhatsApp Business API, integrate your CRM and calendar, and train the AI response layer.
Test & Refine
We simulate every scenario — edge cases, unexpected inputs, payment failures — before a single real customer interacts with the system.
Launch & Monitor
We go live, monitor the first two weeks intensively, and hand over full documentation and a maintenance plan for ongoing reliability.
How It's Built
Official API. No grey-area tools.
Every Harzotech WhatsApp system uses the official WhatsApp Business API through Meta-approved business solution providers. No unofficial tools, no third-party scraping, no account ban risk. We combine the API with n8n, OpenAI, Twilio, and custom integrations to build systems that are reliable, scalable, and maintainable.
FAQ
Frequently Asked Questions
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